Purpose: This document outlines how GoTesol will ensure the confidentiality of student information and maintain privacy.
Scope: This policy applies to all student information collected, processed, and stored by GoTesol, including but not limited to personal and contact information, course records, and assessment results.
Policy:
- Collection and Use of Student Information
GoTesol collects personal information from students for the purposes of delivering courses and providing support services. This information may include but is not limited to, name, address, email address, phone number, date of birth, nationality, and educational background. GoTesol may also collect information about the student’s enrollment status, course progress, and assessment results.
GoTesol will only use student information for the purpose for which it was collected, and will not disclose any student information to third parties except as required by law or as necessary for accreditation purposes.
- Security of Student Information
GoTesol takes the security of student information seriously and will take all necessary measures to ensure the confidentiality and security of student information. This includes physical, electronic, and procedural safeguards to protect against loss, theft, unauthorized access, disclosure, copying, use or modification.
All student information collected and stored by GoTesol is encrypted and stored in secure databases with restricted access, and all employees and contractors are required to sign confidentiality agreements before accessing any student information.
- Use of Student Email Addresses
GoTesol will use student email addresses solely for the purpose of communicating with students regarding course-related matters, such as announcements, assignments, and feedback. GoTesol will not disclose student email addresses to third parties except as required by law or as necessary for accreditation purposes.
- Right to Access and Correct Student Information
Students have the right to access and correct their own information held by GoTesol. If a student wishes to access or correct their information, they should contact GoTesol’s support team.
- Use of Cookies
GoTesol may use cookies to improve the user experience on our website. Cookies are small files that are stored on a user’s computer or device when they visit a website. They allow the website to recognize the user’s device and remember their preferences and settings.
GoTesol uses cookies to collect information about how users interact with our website, such as which pages they visit and how long they spend on each page. This information is used to improve the user experience and to personalize content and advertisements.
Users can choose to disable cookies in their browser settings. However, disabling cookies may affect the functionality of the website and may prevent certain features from working correctly.
- Data Retention
GoTesol will retain student data for the duration of the student’s enrollment with GoTesol, and for a period of time thereafter as necessary to comply with legal obligations or to resolve disputes. After this retention period, GoTesol will securely dispose of the data.
- Third-Party Service Providers
GoTesol may use third-party service providers to process or store student data. These providers may be located outside of the country where the student is located. GoTesol will ensure that these providers comply with our privacy policy and take appropriate security measures to protect student data.
- Marketing
GoTesol may use student data for marketing purposes, such as sending promotional emails or targeted advertisements. However, students have the right to opt out of marketing communications by contacting GoTesol’s support team.
- International Data Transfers
If GoTesol transfers student data to a third party or stores it in a location outside of the country where the student is located, GoTesol will take appropriate measures to ensure the security of the data during these transfers. These measures may include obtaining consent from the student, ensuring that the recipient is located in a country with adequate data protection laws, or entering into contractual agreements with the recipient that require them to comply with GoTesol’s privacy policy.
- Changes to the Privacy Policy
GoTesol may update this privacy policy from time to time to reflect changes in our practices or legal obligations. Any changes to the privacy policy will be posted on our website, and students will be notified of any material changes.
- Contact Us
If you have any questions or concerns about GoTesol’s privacy policy or practices, please contact our support team.
